Terms of use

We have compiled all information presented on our website with due diligence. Nevertheless we do not guarantee the accuracy, integrity and timeliness of the information.

Use of our website and webpages is subject to the following terms of use.

This website is managed by präsent-service von Steinmetz GmbH. We reserve the right to modify the contents of our website at our discretion at any time and without prior notice in full or in part and/or to suspend the provision of such contents.

All contents, information, documents, images and illustrations published on this website are the property of präsent-service von Steinmetz GmbH.

Note that the text and image materials used may also be protected under copyright law.

Moreover, many präsent-service products are also protected under patent law, design law or represent other intellectual property rights. The marks of präsent-service are registered trademarks. This is true even if such marks are not identified by the symbol ®.

The granting of access to this Content does not create any rights thereto.

The download of Content is permitted only if the Content is provided expressly for such purpose.

Content shall not be used commercially, modified, shared with a third party, duplicated, disseminated or published in any form without prior written consent. If you wish to use Content, please contact our Customer Service.

The products shown and recommendations on product combinations represent fitting examples and a selection of präsent-service products. No statements are made about any other products.

Whether a product is actually suitable for you and whether you are capable of exploiting the functionality of the product to its fullest depends on many different factors. Amongst others, your physical condition, fitness and a detailed medical examination are key. Have your medical supply dealer explain the treatment, contraindications and potential risks to you in detail. Please read the product information and instructions for use.

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise the right to cancel, you must inform us (präsent-service von Steinmetz, Siemensring 44b, 47877 Willich, Germany) of your decision to cancel this contract by a clear statement (e.g. an e-mail to shop@praesent-service.de or a message via the details area in your order history). You can also enclose a corresponding and meaningful copy of the delivery bill with your return shipment.

You must return or hand over the goods to us immediately. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.